Figure 4:  Army Reference Branch "can't find" instructions
 
RULE
ITEM
OFFICE RESPONSIBLE
IF
THEN
1 Probe ARPERSCOM computer   NCPMO-M A.
 
 

B.
 
 

C.

 G-Date
 
 

Positive 
(not G-date)
 

Negative

 A.
 
 

B.
 
 

C.

 Forward to NCPMA-S (See rule 3).

Forward to office holding records
(See figure 1).

See rule 2.
2 A BIRLS probe A. NCPMO-M
(if from rule 1)		 A.
 
 

B.

 Non-VA inquiries
 
 

VA-inquiries

 A.
 
 

B.

 Query BIRLS and forward with results to NCPMA-S.

1. DD 214 or GSA Form 7160 is attached - forward to NCPMA-S.

2. Others - Return to VARO asking for completed GSA Form 7160 or DD 214.
2 B   B. NCPMA-S
(if from rule 4)		 A.
 

B.

 Non-VA inquiries
 

VA-inquiries

 A. Query BIRLS then see rule 5.

1. GSA Form 7160 or DD 214 attached - forward to NCPMA-S.

2. Others - Return to VARO asking for completed GSA Form 7160 or DD 214.
3 Analyze G-dates and FAR's   NCPMA-S A.
 

B.

 G-date less than 2 months old

Others

 A.
 

B.

 Forward to NCPMA.
 

Check all registry numbers assigned to Army personnel with same name for one year after G-date is assigned. If negative, see rule 4.

 
RULE
ITEM
OFFICE RESPONSIBLE
IF
THEN
4 Physical search of ARPERSCOM files   NCPMA-S A.
 

B.

 Positive
 

Negative

 A.
 

B.

 Follow instructions on AGUZ Form 588.

See rule 2B.
5 Analyze BIRLS probe   NCPMA-S A.
 

B.

 BIRLS probe is negative

BIRLS probe is positive

 A.
 

B.

 See rule 6.
 

Check for variances in spelling of name, SN, SSN, or:

1. No variances exist - see rule 6.

2. Variances exist - re-do rules 1-4 as appropriate, however, expedite action.
6 Check for date of discharge   NCPMA-S A.
 
 
 
 
 
 

B.

 Date of discharge is 36 months or less and ARPERSCOM probe is negative
 
 
 

Other

 A.
 
 
 
 
 
 

B.

 Forward inquiry to ARPERSCOM, MILPERCEN, or USARPC based on discharge and status. (See NPRC 1864.85 Obsolete)

See rule 7.
7 Request completion of GSA Form 7160   NCPMA-S A.
 

B.

 GSA Form 7160 or DD214 attached

Other

 A.
 

B.

 See rule 8.
 

Return and ask requester to complete GSA Form 7160 and furnish copies of any military records available.

 
RULE
ITEM
OFFICE RESPONSIBLE
IF
THEN
8 Check microfilm indexes   NCPMA-S A.
 
 
 

B.

 Positive
 
 
 

Negative

 A.
 
 
 

B.

 Forward inquiry to records custodian or pull record and send to NCPMA-C.

See rule 9.
9. Review   NCPMA-S
Review all actions to includes:
        A.
 

B.
 

C.
 

D.

 Computer probe, all ways

Computer probe, ARPERSCOM

ARPERSCOM files - check if appropriate

BIRLS probe

 E.
 
 

F.

 Completed GSA Form 7160 or DD214 attached

All microfilm checked