Figure 2:Guide for "last known address" requests/forwarding to last known address
 
REQUESTS FOR LAST KNOWN ADDRESS OR FORWARDING TO LAST KNOWN ADDRESS
SOURCE OF 
REQUEST		 PURPOSE/REASON
FOR REQUEST		 ACTION BY NPRC
EMPLOYEES		 PROCESSING
INSTRUCTIONS (Pages 9-13)
ROUTINE USES (See NPRC 1865.16 for "routine use" clarification)
1. Federal government Official business Furnish most current address in the record, and the date of the source. Mailroom - See subpar. 4e.
Correspondence - See subpar. 5g.
2. State and local government Official business (includes benefit administration, tax collection, collection on defaulted loans, collection of alimony and child support). Furnish most current address in the record, and the date of the source. Mailroom - See subpar. 4e.
Correspondence - See subpar. 5g.
3. State and local agencies engaged in law enforcement, to include police departments, investigative offices, prosecuting attorneys, district attorneys, coroners, etc. Official business (does not include employment eligibility requests). Furnish most current address in the record, and the date of the source. Mailroom - See subpar. 4e.
Correspondence - See subpar. 5g.
4. Other routine uses (Examples: AF Aid, Navy Relief, Army Emergency Relief, USO, Red Cross, etc.) To provide assistance to veteran or NOK. (Does not include membership qualification.) FURNISH most current address in the record, and the date of the source. Mailroom - See subpar. 4e.
Correspondence - See subpar. 5g.
REQUESTS FOR LAST KNOWN ADDRESS OR FORWARDING TO LAST KNOWN ADDRESS
SOURCE OF 
REQUEST		 PURPOSE/REASON
FOR REQUEST		 ACTION BY NPRC
EMPLOYEES		 PROCESSING
INSTRUCTIONS (Pages 9-13)
OTHER THAN ROUTINE USES
5. State and local government a. Any disclosure 
authorized by the Privacy 
Act.		 Furnish most current 
address in the record, 
and the date of the 
source.		 Mailroom - See subpar. 4e.
Correspondence - See subpar. 5g.
  b. Other    
  (1) NOT IN best 
interest of veteran/NOK.		 DO NOT furnish address, 
but offer to forward 
FOR A FEE.		 Mailroom - See subpar. 4d.
Correspondence - See subpar. 5e.
  (2) IN best interest 
of veteran/NOK.		 DO NOT furnish address, 
but offer to forward 
WITHOUT A FEE.		 Mailroom - See subpar. 4c.
Correspondence - See subpar. 5d.
6. Foreign and 
domestic financial
institutions (bank, 
loan company, 
collection/credit
agency) and private 
commercial concerns 
such as insurance 
companies. (Does not 
include overseas 
military banking 
facilities. See Item 1.)		 a. To locate veteran 
concerning financial 
business that veteran 
has with organization 
AND requester submits 
veteran's signed 
authorization. See 
figure 1 for proper 
wording of authorization 
statement		 Furnish most current address in the record, and the date of the source. Mailroom - See subpar. 4e.
Correspondence - See subpar. 5g.
  b. Veteran's signed 
consent NOT provided 
and:		    
  (1) NOT in best 
interest of veteran/
NOK (e.g., debt 
collection)		 DO NOT furnish address, 
but offer to forward FOR 
A FEE.		 Mailroom - See subpar. 4d.
Correspondence - See subpar. 5e.
    NOTE: If from a foreign 
financial institution/
private commercial 
concern:

DO NOT furnish address.
DO NOT offer to forward.
Coordinate with Military Service.

 Mailroom - See subpar. 4f.
Correspondence - See subpar. 5h.
  (2) IN best interest 
of veteran/NOK (e.g., 
estate settlement, 
receipt of money)		 DO NOT furnish address 
but offer to forward 
WITHOUT A FEE.
See NOTE in 6b(1), above.		 Mailroom - See subpar. 4c.
Correspondence - See subpar. 5d.
  (3) Commercial 
solicitations		 DO NOT furnish address.
DO NOT offer to forward.		 Mailroom - See Subpar. 4b.
Correspondence - See subpar. 5c.
REQUESTS FOR LAST KNOWN ADDRESS OR FORWARDING TO LAST KNOWN ADDRESS
SOURCE OF 
REQUEST		 PURPOSE/REASON
FOR REQUEST		 ACTION BY NPRC
EMPLOYEES		 PROCESSING
INSTRUCTIONS (Pages 9-13)
7. Friends, clubs, church or veterans organizations Social reasons. (No 
veterans benefits 
affected.)		 DO NOT furnish address.
DO NOT offer to forward.		 Mailroom - See subpar. 4b.
Correspondence - See subpar.5c.
8. Public information (Radio, TV, print media) Any purpose DO NOT furnish address.
DO NOT offer to forward.
Coordinate with Military 
Service.		 Mailroom - See subpar. 4f.
Correspondence - See subpar. 5h.
9. Veterans a. Requester's VA/SSA 
benefits are dependent 
on contacting one or 
more veterans.		 DO NOT furnish address, 
bt offer to forward 
WITHOUT A FEE.		 Mailroom - See subpar. 4c.
Correspondence - See subpar. 5d.
  b. Veteran to be 
contacted will have 
VA/SSA benefits affected.		 DO NOT furnish address, 
but offer to forward 
WITHOUT A FEE.		 Mailroom - See subpar. 4c.
Correspondence - See subpar. 5d.
  c. Unstated or social DO NOT furnish address.
DO NOT offer to forward.		 Mailroom - See subpar. 4b.
Correspondence - See subpar. 5c.
  d. Adverse effect on 
veteran		 DO NOT furnish address.
DO NOT offer to forward.		 Mailroom - See subpar. 4b.
Correspondence - See subpar. 5c.
10. Divorced, deserted, or separated spouse or cohabitant (whether or not remarried)  To contact veteran for nonsupport (alimony or child support) Furnish most current address in the record, and the date of the source. Mailroom - See subpar. 4e.
Correspondence - See subpar. 5g.
REQUESTS FOR LAST KNOWN ADDRESS OR FORWARDING TO LAST KNOWN ADDRESS
SOURCE OF 
REQUEST		 PURPOSE/REASON
FOR REQUEST		 ACTION BY NPRC
EMPLOYEES		 PROCESSING
INSTRUCTIONS (Pages 9-13)
11. Any private source a. Allegation of paternity or nonsupport DO NOT furnish address.
DO NOT offer to forward.
Coordinate with Military Service.		 Mailroom - See subpar. 4f.
Correspondence - See subpar. 5h.
  b. Other DO NOT furnish address.
DO NOT offer to forward.		 Mailroom - See subpar. 4b.
Correspondence - See subpar. 5c.
12. Foreign governmental sources or foreign private citizens (see Item 6, above, for foreign corporations) Any purpose (includes debt collection and/or allegations of paternity or nonsupport) DO NOT furnish address.
DO NOT offer to forward.
Coordinate with Military Service		 Mailroom - See subpar. 4f.
Correspondence - See subpar. 5h.
13. Veteran's relatives other than spouse a. Any purpose detrimental to the veteran DO NOT furnish address.
DO NOT offer to forward.		 Mailroom - See subpar. 4b.
Correspondence - See subpar. 5c.
  b. Veteran's interest DO NOT furnish address, but offer to forward WITHOUT A FEE. Mailroom - See subpar. 4c.
Correspondence - See subpar. 5d.
  NOTE: Includes situations that MAY be in the veteran's interest, e.g., notification of death/illness in family or attempt to find long lost relative.

NOTE: Persons claiming to be the illegitimate children of veterans are NOT relatives unless the paternity is acknowledged by the veteran or established by a court of law. See item 11.